Reference

Open the legal terms for India

4104dw sets out how access, data use, account changes, and payment checks work when local law permits.

Local law firstAccess rulesData useAccount checks
4104dw Open the legal terms for India
CONTACT PATHS

Switch to support for legal requests

For legal questions, use the same contact paths you use for account help, and we will route the request to the right team. Chat is the fastest way to raise a correction or access query, while email works better when you need to attach files or explain a state-specific rule. If a request depends on local law, we state the limit plainly and tell you the next available step.

Team online

Live chat

Use chat from your account when you want a quick answer on access, retention, or a data correction. We attach the thread to your case so you do not repeat the same details if it needs follow-up.

Email reply

Write to the address shown inside your account if your request needs files, a longer explanation, or a change to a recorded detail. We reply with the next step and tell you what local law lets us do.

In-account form

Open the form when chat is busy or when you want a written trail for a legal request. Add your registered phone, the topic, and any document we ask for so we can check it without delay.

DATA AND ACCESS

Browse security, cookies, and retention

Our handling of legal requests starts with data minimisation: we keep only what we need to run the account, answer queries, and meet duties that apply in your…

Data minimisation

We collect registration details, contact data, and limited session logs so we can open the account, verify requests, and resolve…

Cookie use

Cookies keep your session alive, remember language choice, and help us detect repeated failed sign-ins.

Account security

We expect a matching phone number, a reachable email, and a private password.

Retention period

We keep records only as long as needed for service, disputes, fraud checks, or a rule in your region.

Request changes

You can ask for a correction, export, or deletion where local law allows it.

Contact route

For any legal change request, start in chat, email, or the in-account form.

Open common legal questions

These questions cover access, data use, corrections, and request handling. If your case depends on local law, our reply will say what we can do, what we must keep, and which channel you should use next. If you need a document trail, start in email or the in-account form.

Access depends on local law and on whether your location and device session meet the rule in force. If access is blocked, we will show the reason and the next lawful step.

We keep the details needed to run your account, handle transfers, answer support requests, and meet legal duties in your region. We avoid extra collection and do not keep more than the case requires.

Send the exact field, the right value, and any file we ask for through chat, email, or the in-account form. We confirm whether the change can be made under the rule that applies.

Yes, where local law allows it after any retention duty ends. If a record must stay for audit, fraud checks, or an active dispute, we explain which part remains and why.

Cookies help with sign-in, language choice, session safety, and basic device checks. If you clear them, some parts of the site may ask you to verify again before they load.

Use chat for quick action, email for a file-backed request, or the in-account form if you want a written trail. We route it to the team that handles your region and reply with the next step.